Spaces Terms and Conditions

These Sylo Spaces Terms and Conditions (Terms) apply to all Sylo Space Users (“Users”, “you”, “yourself”, “your”) – they govern use of your Sylo Spaces. Please read these Terms carefully – by entering Sylo Spaces, you agree to these Terms.

In these Terms, references to “Futureverse”, “we”, “our”, and “us” mean Futureverse Corporation Limited, a New Zealand company with its registered office at 17 South Street, Newton, Auckland 1010, New Zealand, or to experiences hosted in web3 environments (as the context requires).

Sylo Spaces functionality is continually being built and refined. Some Sylo Spaces functions referred to in these Terms may not be available – we are working on operationalizing new features to improve your Sylo Spaces user experience.

You must be at least 13 years old or the minimum age required in your country to consent to use Sylo Spaces. If you are under 18 you must have your parent or legal guardian’s permission to use Sylo Spaces.

By accessing or using our Website or Sylo Spaces Application (App), you acknowledge that you have read and accepted these Terms. We may update or replace these Terms from time to time by publishing a new version on our Website/Application and have no obligation to notify you of any changes. We recommend that you periodically review these Terms for changes. By accessing or using the Website or Sylo Spaces App where these terms and conditions are referred to, after the “Last updated” date at the bottom of these Terms, you will be deemed to have accepted the updated Terms. If you don't agree to the updated Terms, you must stop accessing and using the Website or App.

Access to Sylo Spaces will require a Pass account. By accessing or using Sylo Spaces, to the extent that such access or use requires a Pass account, you acknowledge that you have read and accepted these Terms and the terms and conditions of Pass (which can be found at https://www.futureverse.com/legal/pass-t-cs), which are hereby incorporated by reference. If there is any inconsistency between these Terms and terms applicable to Pass, these Terms will take precedence to the extent of the inconsistency with respect to your use of Sylo Spaces. However, the Pass terms and conditions shall prevail over these Terms in the event of any inconsistency to the extent of any other use of your Pass account not in connection with your use of Sylo Spaces.

1. Definitions

  1. “Spaces” refers to Sylo Spaces, the platform that allows you to build and deploy branded, interactive community portals for your audience.
  1. “Admin” accounts may only be opened and managed by authorized brand or creator representatives. These accounts provide access to creator tools made available on and through the Spaces.
  1. “Moderator” accounts may be designated by Owners or Admins to help manage communities, content, and interactions within the Spaces. Moderators have access to certain moderation tools but do not have full administrative control.
  1. “Member” accounts allow users to engage with creators and obtain access to products, services, and other offerings and content that the creator chooses to make available to members.
  1. “Plugins” refer to additional tools, integrations, or extensions that enhance the functionality of Sylo Spaces.

2. Your Content

  1. Some features on our Spaces, either now or in the future, may allow you to post, upload, or submit content and other information on, to, or through the Spaces (“Your Content”). You own any intellectual property rights to Your Content. You are responsible for Your Content and acknowledge that once published, we cannot always remove it due to caching, backups, archiving, or shares by other users.
  1. You agree not to post, upload, or submit any content or information to the Spaces that infringes others’ intellectual property, privacy, or proprietary rights. We reserves the right to remove content that violates our terms and policies, including these Terms. We also reserve the right to suspend or terminate the accounts of users who are the subject of repeated complaints or other evidence that suggests a pattern of repeat infringement.
  1. Information posted to or transmitted through the Spaces may be shared with the public. This may include but not limited to:

    a. Your Pass profile, and public Pass account information see terms here.

    b. The posts you’ve liked.

    c. The comments you’ve made.

    d. The contents of your posts, which will be available to the audience you’ve selected – for example, public posts are public, and posts limited to a selected membership tier are visible only to those subscribed to that tier.

    e. When you like or react to a comment on one of the posts on your creator page, this action may be displayed to the audience that can view the post based on the post’s visibility setting.

If you do not want such information to be displayed, please do not post it to the Spaces and/or modify your visibility settings.

3. Plugins

  1. Plugins available through the Spaces may be developed either by us or by third-party developers. By using any Plugin on the Spaces, you acknowledge and agree to the following terms:
    1. Our Plugins: Plugins created by us are provided to enhance your experience on the Spaces. These Plugins are supported and maintained by us, but we do not guarantee they will be error-free or function without disruption. We reserve the right to modify, update, or remove any of Plugins we created at our discretion.
    1. Third-Party Plugins: Plugins developed by third-party developers are provided on the Spaces for your convenience and use. We do not control or guarantee the quality, functionality, or security of these third-party Plugins. You use third-party Plugins at your own risk, and we are not responsible for any issues or damages resulting from their use. Third-party Plugins are subject to the terms and conditions set forth by the respective developer.
  1. Both our and third-party Plugins are provided “as is,” without warranty of any kind. You are solely responsible for ensuring compatibility with your system and managing the security of your environment while using these Plugins. We reserves the right to remove or suspend any Plugin, regardless of the creator, at any time without notice.
  1. By using a Plugin, you consent to the collection of data related to its performance and usage, which may be used to improve our services, unless otherwise specified by the Plugin’s provider. You agree not to reverse engineer, modify, distribute, or otherwise alter any Plugin without the express permission from us or the respective Plugin provider. Violating these terms may result in the suspension or termination of your access to the Spaces or Plugins.

4. AI-Agents

AI agents can be used to enhance user engagement and assist in content moderation. Users acknowledge that AI-generated responses may not always be accurate and should be independently verified. AI-driven moderation may flag or remove content that violates these terms and conditions, with some decisions subject to human review. Users are prohibited from manipulating AI agents for harmful purposes, spreading misinformation, or tampering with moderation functions. Any appeals regarding moderation decisions can be made through a designated review process.

5. Fees and Payments

Use of the Spaces and certain features and services may require enrollment in a subscription and/or payment of additional fees. The fees for creators and members are summarized below.

6. Member Fees

  1. Member subscription fees: These may include recurring annual or monthly fees to access creator content. For additional details about recurring charges, refer to the Auto-Renewal and Cancellation section below.

    Members may also be able to make one-time purchases or subscribe to creator products or services.

    The above list is for illustrative purposes only.

  1. Any intellectual property owned by us, our licensors, or third-party partners that is posted on the Site remains the property of its original owner(s) and is not transferred or assigned to you. By subscribing to the Site or making a one-time purchase, you do not acquire any ownership, rights, or licenses to such intellectual property, including but not limited to images, video, text, trademarks, or characters. All rights remain with their respective owner(s).

7. Auto-Renewal and Cancellation

  1. Subscriptions with recurring fees will be billed at the start of your subscription period or the expiration of any free trial period, if applicable. Paid subscriptions will automatically renew until canceled as described below. After your initial subscription period and again after each renewal period, your subscription will automatically renew for the same length of time (e.g., monthly or annually).
  1. You can cancel your subscription at any time by by contacting us at support@futureverse.com. Cancellation will take effect at the end of the current subscription period. After cancellation, you will continue to have access to the applicable content and/or services for the remainder of the current subscription period, but will not receive any refund, unless stated otherwise at the time of cancellation. Please note that offering a full or partial refund in one instance does not entitle you to a refund under similar circumstances or for reasons not specifically agreed to by us. Any increase in your subscription fee will be communicated to you as required by applicable law, and price changes will take effect at the start of the next subscription period. Subscription fees may vary depending on the level of service you select and/or any new offerings.

8. Off-site dealings

  1. Your interactions with organizations and/or individuals found on or through the Spaces—including payments, delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings—are solely between you and such organizations and/or individuals. You should conduct any necessary due diligence before proceeding with any online or offline transactions.
  1. You agree that we shall not be responsible or liable for any loss or damage arising from such dealings. If there is a dispute between users of the Spaces or between users and any third party, we are under no obligation to become involved.
  1. If you have a dispute with another user, you release us, its parent, subsidiaries, affiliates, and each of their directors, officers, employees, agents, and successors (collectively, the “Released Parties”) from claims, demands, and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising from or in any way related to such disputes and/or the Spaces.

9. User conduct

  1. By using the Spaces, you agree not to use the Spaces in any manner that:

    a. Is designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment (including through software viruses, malware, or any other malicious code, files, or programs).

    b. Interferes with or disrupts the Spaces, services connected to the Spaces, or otherwise disrupts the operations of the Spaces.

    c. Infringes any copyright, trademark, trade secret, patent, or other intellectual property rights, or invades the privacy or publicity rights of any person, living or deceased (or impersonates any such person).

    d. Consists of unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.

    e. Causes us to lose (in whole or in part) the services of our Internet service providers or other suppliers.

    f. Links to materials or content you do not have the right to link to.

    g. Is false, misleading, unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, inflammatory, or racially, ethnically, or otherwise objectionable, as determined by us in our sole discretion.

    h. Promotes, encourages, or glorifies violence, self-harm, or suicide.

    1. Copies, modifies, creates a derivative work of, reverse engineers, decompiles, or otherwise attempts to extract the source code of the software underlying the Spaces.

    j. Violates or encourages anyone to violate these Terms, any additional policies listed on the Spaces, or the Privacy Policy.

    k. Violates, or encourages the violation of, any applicable local, state, national, or international law, regulation, or order.

  1. We reserve the right, but not the obligation, to monitor, delete, or restrict access to any content that violates these Terms, any additional terms and conditions listed on the Spaces, or the Privacy Policy, as determined by us in its sole and absolute discretion (“Prohibited Content”). You agree that we shall not be responsible or liable for any loss or damage incurred as a result of Prohibited Content.

10. Suspension

  1. We reserve the right to suspend and/or terminate use of your Sylo Spaces account with immediate effect if at any time we:
    1. reasonably believe you have breached these Terms; and/or
    1. reasonably suspect or reasonably believe that you have used and/or are using your Spaces to engage in any form of illegal, illegitimate, unethical or offensive conduct or activity/ies; and/or
    1. reasonably suspect or determine that your use of Sylo Spaces disrupts or poses a security risk to Sylo Spaces or to any other user or vendor of Sylo Spaces; and/or
    1. are required to do so to meet our own legal requirements.
  1. We shall not be liable for any damages, liabilities, losses (including any loss of data or profits), reimbursement for fees, costs, or any other consequences that you may incur as a result of a such suspension of Sylo Spaces.

11. Acceptance of Privacy Policy

By accessing or using Sylo Spaces, or submitting your personal information to Sylo Spaces, you agree to our collection and use of such data for the purposes of enabling you to access and use Sylo Spaces in accordance with our Privacy Policy, (“Privacy Policy”) which may be updated from time to time.

We do not knowingly collect Personal Information from children under the age of 18. If you are a parent or guardian and believe your minor child has provided us with Personal Information without your consent, please contact us at privacy@futureverse.com and we will take steps to delete such Personal Information from our systems.

12. Limitation of liability

  1. Subject to New Zealand Consumer Laws to the fullest extent permitted by law:

    a.) We, and our licensors (and each of their parents, affiliates, subsidiaries, employees, agents, attorneys, directors and shareholders) are not liable for any loss, costs, liability, expenses or damages (including direct or indirect, incidental, consequential or exemplary) arising from or in relation to:

    i.) your use of Sylo Spaces;

    ii.) our inability to provide Sylo Spaces or carry out our obligations; or

    iii.) our decision to change, modify, suspend or discontinue Sylo Spaces; and

    b.) Futureverse’s and our licensors’ (and each of their parents, affiliates, subsidiaries, employees, agents, attorneys, directors and shareholders), cumulative total liability to you (whether in contract, tort or otherwise), if any, in relation to Sylo Spaces shall be limited in aggregate to the greater of:

    i.) $50 (fifty) New Zealand Dollars; and

    ii.) a refund of Sylo Space subscription costs made by you at the purchase price.

  1. Nothing in these Terms shall affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from our gross negligence or willful fraud or any other liability which cannot be excluded or limited under New Zealand Law.

13. General

Waiver: A failure to enforce and provision of these Terms shall not constitute a waiver of such provision unless it is in writing and signed by the party providing the waiver.

Translation: Where these Terms and have been translated into languages other than English and issued by Futureverse as an official translated version of these Terms, in the event of any discrepancy between the English and the translated texts, the English text shall prevail and be used to solve doubts of interpretation.

Governing law: These Terms are governed by New Zealand law.

14. Disclaimer

  1. Except as required by New Zealand Consumer Laws or as otherwise required by law, we, and our licensors, make no warranties (either express or implied) or representation about Sylo Spaces, including no warranty or representation that use of Sylo Spaces will be:

    a.) uninterrupted, secure, or error-free (including free from viruses or other malicious code);

    b.) fit for purposes, of merchantable quality, or non-infringing;

    c.) that Sylo Spaces will be compatible with your device; or

    d.) will meet your requirements unless we have advised you specifically.

  1. Other than in respect of the rights and remedies available to consumers under New Zealand Consumer Law, you acknowledge and agree that:

    a.) downloading or obtaining any material through the use of Sylo Spaces shall be done at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data that results from downloading any such material; and

    b.) commentary and other materials posted by us on Sylo Spaces are not intended to be considered to be reliable advice. No information, whether oral or written, obtained by you from us, or through or from Sylo Spaces, shall create any warranty or other obligation not expressly stated in the terms, and we disclaim all liability and responsibility arising from any reliance placed upon such materials or by anyone who may be informed of Sylo Spaces.

15. No guarantees or promise of future services or value

The Futureverse team intend to continually develop Sylo Spaces, and to grow the communities associated with them.

While we fully intend to accomplish those goals, we cannot make any guarantee of further developments. By minting, managing or owning Digital Collectibles or by acquiring or dealing in SYLO and/or ROOT, participating in the mint or using any associated smart contracts, you agree that you are not relying on any future commitments from Futureverse.

16. Links to other sites within Website and App

  1. Our Website and/or App may include links to external sites. These sites are not under our control and we are not responsible for, and we make no representations or warranties concerning the contents of any such external site. Any links are provided to you only as a convenience, and the inclusion of any link does not imply any recommendation, endorsement, verification, or certification by us of the linked site.
  1. You agree we are not responsible for and have no control over third-party content made available outside the Website and/or App. You hereby acknowledge and agree that we are not responsible for the availability of external sites or resources, we do not endorse, and we are not responsible or liable for, any third party content available on such sites or resources. You further acknowledge and agree that we and our licensors shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to have been caused by or in connection with the use of, or reliance upon, any third party content, goods, services or any other material available on or through any APIs, links or feeds from or to other websites or resources from the Website, App and/or Sylo Spaces.
  1. Where Sylo Spaces contains third party advertisements you acknowledge and agree:

    a.) by accessing such links you may be required to agree to any terms of use or access; and

    b.) we do not endorse the accuracy of such links.

17. Availability of Sylo Spaces

  1. You acknowledge and agree that:

    a.) Sylo Spaces may only be available in certain geographic areas, which we will decide in our sole discretion;

    b.) from time to time we may change the availability of Sylo Spaces, or functions within it, without telling you, including for maintenance, operational and technical reasons; and

  1. To the extent permitted by law, we, and our licensors, are not liable to you for:

    a.) any error or non-performance of Sylo Spaces arising from your use of Sylo Spaces, failure in the data connection or other malfunction;

    b.) any harm that may be caused by viruses, Trojan horses, worms, time bombs, cancelbots or other computer programs that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;

    c.) any unavailability of Sylo Spaces (or parts of it), difficulty or inability to download or access Sylo Spaces; or

    d.) any other communication system failure.

18. System requirements and supporting Sylo Spaces

  1. While we will endeavour to update Sylo Spaces from time to time, we are under no obligation do so. If we do make updates to Sylo Spaces, you acknowledge that you may be required to download such updates to or new versions of Sylo Spaces when these are made available to continue using Sylo Spaces.
  1. Subject to New Zealand Consumer Law, and to the extent permitted by law:

    a.) we reserve the right at any time (with reasonable notice) to:

    i.) modify, vary or change Sylo Spaces; or

    ii.) discontinue, temporarily or permanently, Sylo Spaces; and

    b.) we shall not be held liable to you or to any third party for any modification, suspension or discontinuance of Sylo Spaces.

19. Feedback and unsolicited idea submissions

  1. Any feedback you provide about the Spaces shall be deemed non-confidential, and we shall not have any obligation to keep such material confidential. Users should not share any information or data with us that is sensitive, proprietary, confidential, or that infringes upon or violates a third party’s intellectual property or privacy. We shall be free to use any ideas, concepts, know-how, or techniques contained in such information for any purpose, including but not limited to improving the Spaces and developing, modifying, and marketing products or services incorporating such information.

20. Reporting misconduct

If you consider any User is acting or has acted inappropriately in Sylo Spaces, including but not limited to anyone who engages in any malicious behavior or appears to be in breach of these Terms, you should immediately report that User to us via privacy@futureverse.com.

21. Complaints

Please submit your complaints to our team at privacy@futureverse.com.

22. Technical support

If you need technical support, please submit your query to our support team at support@futureverse.com

Last updated March 2025

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